Sign-Off & Aftercare
supporrt and maintenance
Sign-off & Aftercare
Streamline pre-project workflows with synced customer data, mobile site surveys, and automated job sheet creation for precise project planning.
Sign-off
Leveraging the surveys and forms, you can generate a sign-off form that the customer can complete on-site using the field service app.
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sign off on field service app
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Custom Sign Off form
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Generate branded sign off pdf
Service
Desk
After project completion and sign-off, all product data is stored in the customer’s profile and accessed by the service desk. Upon ticket submission, product details are easily accessible by adding site and location information.
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Set your own SLAs
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Email tickets
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Customer Portal
Customer
Portal
Customers can conveniently access both ongoing and past projects in real-time, allowing them to review diverse data like images, videos, and testing forms. For clients with maintenance packages, the service desk is available for creating and updating support tickets.
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Realtime project tracking
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Helpdesk system
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Access to calendar
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An array of tools designed to simplify internal processes, enhance quality control, and boost stakeholder engagement. Generate more accurate customer data and project insights while enhancing internal communication and
efficiencies.
